Effective Date: 16/12/2024
Welcome to Rivolii.com, operated by Rivoli LLC. By using our website and services, you agree to comply with and be bound by the following Terms and Conditions. These terms govern your use of the website and services provided by Rivoli, including the purchase of products and interactions with our platform.
1. Introduction
Rivoli LLC (“Rivoli,” “we,” “our,” or “us”) operates Rivolii.com, a website dedicated to selling watches. By accessing or using our website, you agree to be bound by these Terms and Conditions, our Privacy Policy, and our Buyer Protection policy. If you do not agree to these terms, please do not use our services.
2. Definitions
- Buyer: Any individual who purchases a product through Rivolii.com.
- Platform: The online website and services provided by Rivoli, including all related services and tools.
3. Account Registration
To use certain features of our website, you must register for an account. When you register, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.
4. Buyer Responsibilities
As a Buyer, you agree to the following:
- You are responsible for ensuring the accuracy of your order, including the item and shipping details.
- You agree to pay the listed price for any items you purchase and are responsible for any applicable taxes and shipping fees.
- You acknowledge that the Rivoli Buyer Protection policy applies to your purchases and that you must file a claim within 14 days of delivery if you encounter any issues with your purchase.
- You agree to comply with the terms and conditions set forth by Rivoli’s Privacy Policy when submitting personal data.
- You are responsible for knowing the customs laws of the destination country and for paying any applicable duties, taxes, or fees associated with international sales.
5. Pricing and Payment
- All prices on Rivolii.com are listed in USD.
- Buyers will be charged for the full price of the item, plus any applicable taxes and shipping fees.
- Payments will be processed through a secure payment gateway. Rivoli does not store your payment details, and transactions are processed through third-party services.
- If you are purchasing from a location outside of the United States, you can use the currency converter on our website to view approximate prices in your local currency. Please note that the final charge will be in USD, and the currency conversion rate applied by your payment provider may differ from the current exchange rate.
6. Shipping and Delivery
7. Returns, Refunds, and Cancellations
- Returns and refunds are governed by Rivoli Buyer Protection. If an item is damaged, defective, or not as described, Buyers can file a claim under Buyer Protection within 14 days of delivery.
- Cancellations: Due to the nature of services provided, all orders placed are considered final sale and cannot be canceled.
8. Prohibited Activities
By using Rivolii.com, you agree not to engage in the following activities:
- Providing false or misleading information about your account.
- Engaging in fraudulent activity, including chargeback fraud or attempts to manipulate the payment system.
- Violating any local, state, or international laws or regulations.
- Abusing or spamming our communication system.
- Engaging in activities that disrupt or interfere with the normal operation of the platform.
9. Privacy and Data Protection
Your use of Rivolii.com is governed by our Privacy Policy. By using our services, you consent to the collection, use, and sharing of your personal information as described in our Privacy Policy.
10. Dispute Resolution
We resolve disputes in accordance with our Buyer Protection policy and established guidelines. If you encounter an issue with your order, you may file a support ticket through our Contact page. Our team will review the case, assess the provided evidence, and determine a fair resolution, which may include a refund, replacement, or other appropriate action.
11. Arbitration
Any disputes arising from or related to these Terms and Conditions, your use of Rivolii.com, or any transaction made through the platform, shall be resolved through binding arbitration. The arbitration will be conducted in accordance with the rules of the American Arbitration Association (AAA) or any other alternative dispute resolution organization we may designate, and the venue will be in Sheridan County, Wyoming.
By agreeing to these Terms, you waive the right to participate in any class action, class arbitration, or any other collective proceeding. Any arbitration will be on an individual basis, and the arbitrator shall not have the authority to consolidate more than one person’s claims or to award class-wide relief.
The decision of the arbitrator will be final and binding, and any judgment may be entered in any court of competent jurisdiction.
12. Limitation of Liability
Rivoli is not liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the platform. Our total liability in connection with your use of Rivolii.com will be limited to the amount you have paid for the affected product.
13. Indemnification
You agree to indemnify and hold harmless Rivoli LLC, its officers, directors, employees, and affiliates from any claims, losses, damages, or expenses, including legal fees, arising out of your use of the platform, violation of these Terms, or any actions related to your account.
14. Amendments
Rivoli reserves the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the Rivolii.com website. It is your responsibility to review these terms periodically to ensure you are aware of any updates.
15. Governing Law
These Terms and Conditions are governed by the laws of the state of Wyoming, without regard to its conflict of law principles. Any legal action related to these terms will be brought in the appropriate courts located in Sheridan County, Wyoming.
