Effective Date: 16/12/2024
Introduction
Rivoli LLC (“Rivoli,” “we,” “our,” or “us”) operates Rivolii.com, a trusted online store specializing in authentic watches. We are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access and use our Website, interact with our services, or communicate with us. By accessing or using Rivolii.com, you consent to the data practices described in this Privacy Policy.
1. Information We Collect
We collect information that helps us deliver the best possible experience on Rivolii.com. This information is collected in various ways, including when you register, make a purchase, use our services, or interact with our Website.
Personal Identification Information
- Account Information: Your name, email address, phone number, username, and password.
- Payment Information: Billing address, credit/debit card details, and other payment-related information.
- Shipping Information: Shipping address and contact details for order fulfillment and delivery.
- Transaction Data: Purchase history, order details, and communication with sellers.
Non-Personal Identification Information
- Usage Data: Information on how you use our Website, including IP address, device information, browser type, operating system, pages visited, and time spent on the Website.
- Cookies: We use cookies and similar technologies to enhance your user experience, track site usage, and provide personalized content. You can adjust your browser settings to disable cookies, but this may limit your ability to use certain features on our Website.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Account Creation and Maintenance: To manage your account, process your transactions, and provide support services.
- Transaction Fulfillment: To process your purchases, facilitate secure payments, and ensure smooth shipping and delivery of your order.
- Customer Service: To respond to your inquiries, resolve disputes, and provide ongoing support.
- Marketing and Promotions: To send promotional content, special offers, and updates, based on your preferences. You can opt-out of receiving marketing emails at any time.
- Personalization: To tailor your browsing experience and suggest products or offers that might be of interest to you based on your usage and preferences.
- Legal Compliance and Risk Management: To comply with applicable laws, regulations, and legal obligations, and to protect against fraud, security breaches, or other illegal activities.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:
- Service Providers: We may engage third-party service providers (e.g., payment processors, shipping companies, marketing agencies, etc.) who assist in delivering services on our behalf. These service providers will only have access to your personal information as necessary to perform their functions and are required to protect your data.
- Legal and Regulatory Authorities: We may disclose your information if required to do so by law, regulation, or legal process, such as to comply with a subpoena, court order, or governmental request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, but we will notify you of any such changes via email or notice on our Website.
4. Data Security
We implement industry-standard security measures to safeguard your personal information from unauthorized access, alteration, or destruction. These measures include encryption, secure servers, and regular security audits. While we strive to protect your information, please be aware that no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements. Once your information is no longer needed, we will securely delete or anonymize it.
6. Your Rights and Choices
You have the following rights regarding your personal data:
- Access and Rectification: You can request access to the personal data we hold about you and request corrections to any inaccurate or incomplete data.
- Deletion: You can request the deletion of your personal information, subject to certain exceptions (e.g., if we need to retain data for legal or operational purposes).
- Opt-Out of Marketing: You can opt-out of receiving promotional emails or marketing communications by following the unsubscribe link in the email or by contacting us directly.
- Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format, or transfer it to another organization.
7. Children’s Privacy
Rivolii.com is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to remove such information.
8. International Data Transfers
If you are accessing Rivolii.com from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our Website, you consent to the transfer of your personal information to the United States, which may have different data protection laws than your country.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. If we make significant changes, we will notify you by posting a notice on our Website or sending you an email. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please raise a support ticket by visiting the Contact page.
